You will see a cancellation policy when you book. Please be sure to read through it thoroughly.
All cancellations require a complete 24 hours notice from your appointment time.
LAST MINUTE CANCELLATION/
NO CALL/NO SHOWS
You will still be 100% responsible for your service total for any no call no show.
ARRIVING LATE TO YOUR APPOINTMENT
Your appointment starts & ends at the time that it is scheduled. Please be on time to your appointment to ensure full service time. We work strictly by time. We strongly recommend allowing yourself extra time when leaving for your appointment in case of traffic during your commute.
CHILDREN IN THE STUDIO
Please schedule your appintments around your child care. We do not allow young children in the lobby or in our lash treatment rooms.
ANIMALS IN THE STUDIO
We do not allow any pets in the studio.
You will get all the information you will need to understand all your lash maintenance . This policy will be discussed at your first appointment.
Envy Lash Tomball has a zero refund policy. In the unfortunate event you might be allergic, we will offer you a free removal.
all policies apply to gift cards.
All booking goes through my website. You can check for availabilities & openings at any time.
Availability changes constantly, if the spot you want is not available it means it is already booked.
Each of our lash services will have a short detailed explanation with it. Please read through each carefully to decide what works best for you.
And should you still have any questions that my website doesn’t answer, please don’t hesitate to shoot me a text message directly at the salon number at 832-764-3795.
I AM HERE TO HELP :)
At your first service, we will both sit down together & discuss what will work best for your schedule & budget along with your aftercare & maintenance requirements .
There are so many lash artists out there with different styles & unfortunately there are some that are not experienced, not licensed, not certified, & or not properly trained.
Due to the many lash corrective work I’ve done in the last 8 years, it is Envy Lash Tomball’s policy not to work over another lash artist work.
If you decide to book with Envy Lash Tomball, we will need to start with a fresh set of eyelash extensions. Should you have eyelash extensions on from elsewhere, please book a quick gentle lash removal with your full set.
All of our lash services are by appointments only. When you enter our lash studio, have a seat & make yourself at home in our front waiting area. There on the table, you will see your lash waiver form to be fill out with your information.
This form must be filled out completely before your lash service can begin, it gives us permission to do your lashes.
Once you’ve completed your paperwork please have a sit & wait patiently & your lash artist will be out at the time of your appointment to greet you.
Please silence all cell phones & take calls outside as there are other lash artists performing services on other clients to avoid any loud disruptions in our lash studio.
When your lash artist comes out to greet you, you both will sit down & discuss & customize your lash set & go over important information. You will then head into your private lash service room to begin your lash nap!
After your appointment, your artist will go through all the aftercare & answer any questions you may have.
We will go over products as well.
WHAT WE ASK OF OUR CLIENTS
-Please no CAFFEINE before each of your lash appointment
(coffee, tea, sudafed,etc.)
-Please try not to wear mascara 48 hours prior to appointment.
-Wash your lashes well the morning of your appointment.
-Please arrive on time to receive your full service time.
(We recommend arriving 10 minutes early to all your appointments)
-Bring headphones to listen to your favorite podcast, book or music. There is relaxing music playing in the studio that you can also enjoy. Please keep talking to a minimum during your appointments as your eyes will need to be as still as possible for your lash artist.
-Take this time to unwind ! Enjoy a lash nap and some time to yourself . :)
PLEASE USE THE RESTROOM PRIOR TO YOUR LASH APPOINTMENT.
When you head into our individual private lash room for your service it’s time to kick your shoes off, get cozy under the plush soft blanket, & sink into your lash nap! You may take a long nap or pop in your headphones & listen to your favorite podcast or music! Most of our clients doze in & out of sleep throughout their appointment each & every time. So feel free to fall asleep!
During your lash service, please keep your eyes completely closed until instructed by your lash artist to open them. Also please keep any moving of your face & body to a minimum. We love when our clients are relax & napping as to it makes it easier for us to give you the highest quality of beautiful lashes.
Thank you for choosing Envy Lash Tomball! We value all of our clients so very much much & we will always make you feel welcome & comfortable knowing that you’re getting the best service you can receive.
After your lash appointment should you have any questions or need help with anything else, please send a message to Emma directly at
832-764-3795 so we can make sure you’re taken care of!